Shipping policy

Your Medicarte order will be dispatched within 3 working days of receiving payment (Monday-Friday).

Customers in England and France should expect to receive their order two to five days after dispatch (based on standard delivery).

Medicarte Translation Aid Ltd uses various courier companies according to which country the order is to be shipped. For customers in France we use Chronopost and Royal Mail for English clients. All shipping prices include the cost of  postage and all packaging.

To keep shipping prices affordable for our customers, Medicarte Translation Aid Ltd uses flat rate shipping which does not include tracking facilities. If you do require trackable or expedited shipping costs please contact us at info@medicarte.com